Privacy Policy

Effective Date: [Effective Date]

PSMF ("PSMF," "we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our website, mobile application, and related services (collectively, the "Services").

By using our Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

• Account Information: such as your name, email address, login credentials, and other information you provide when creating an account.
• Profile and Health-Related Input: information you choose to enter into the app, such as meal data, food entries, body metrics, goals, preferences, and other wellness-related information you submit.
• Contact Information: including your phone number if you choose to provide it.
• Technical Information: such as device type, operating system, app version, IP address, crash data, and diagnostic information.
• Usage Information: information about how you use the Services, including features accessed and general interaction data.

2. How We Use Information

We may use your information to:

• Provide, operate, maintain, and improve the Services.
• Create and manage your account.
• Store and display your food, meal, and progress data.
• Respond to support requests and communicate with you.
• Send service-related notifications, reminders, or updates if you opt in.
• Monitor performance, troubleshoot issues, and improve security.
• Comply with legal obligations and enforce our terms.

3. SMS Messaging

If you choose to opt in to SMS/text messaging from PSMF, we may send you service-related messages such as account notifications, reminders, verification codes, and other updates related to your use of the Services.

Message frequency may vary. Message and data rates may apply depending on your mobile carrier and plan.

You can opt out of SMS messages at any time by replying STOP. For help, reply HELP or contact us at [support@psmf-pro.com].

SMS opt-in consent is not shared with third parties or affiliates for marketing purposes.

4. How We Share Information

We may share information in the following limited circumstances:

• Service Providers: with vendors who help us operate the Services, such as hosting providers, analytics providers, customer support tools, or messaging platforms.
• Legal Compliance: when required by law, regulation, legal process, or to protect rights, safety, or property.
• Business Transfers: in connection with a merger, acquisition, financing, or sale of assets, subject to applicable legal requirements.

We do not sell your personal information.

5. Data Retention

We retain information for as long as reasonably necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. We may also retain backup copies for a limited period where required for security, fraud prevention, or technical recovery purposes.

6. Data Security

We use reasonable administrative, technical, and organizational measures to help protect your information. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Choices

• You may update certain account information through the app or by contacting us.
• You may opt out of SMS messages by replying STOP.
• You may choose not to provide certain information, though some features may not function properly.

8. Children’s Privacy

The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

9. Third-Party Services

Our Services may rely on or link to third-party services. We are not responsible for the privacy practices of third-party websites, platforms, or services. We encourage you to review their privacy policies separately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we may update the effective date above and provide additional notice where appropriate. Your continued use of the Services after changes become effective means you accept the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at:

PSMF
support@psmf-pro.com